FAQ

THE MOST COMMON QUESTIONS

How do you order from your collection?


Products available to purchase are shown directly below each collection. Once you click on a product, it will take you directly to the suppliers website where you can buy directly from their website. Here you will receive confirmation of price and any associated delivery charges.




What are your lead times for delivery?


Lead times will vary per product. You will receive direct confirmation from the supplier upon checking out a product.




I like a product from your collection but would like to customise it or would like order something very similar. How do I do this?


Please contact us through our Contact page. We are happy to request a bespoke alteration if this is possible or source alternative products. This service is offered for a small interior design fee based upon the nature of the request.




We would like to order numerous items from your collection but do not have the time to go to each individual website. How can I do this?


Please send a message through our Contact page. We will be happy to discuss your requirements and offer a consolidated ordering service. We will place the order for you and coordinate the deliveries. We will charge a fixed interior design fee based on your requirements.




I like a product but I'm not sure whether it will fit or look good in my room?


We are happy to provide a private consultation service where we can conduct some space planning for you. This way you have some confidence that your purchase is suitable before it arrives. We can conduct this consultation in person when possible or we can arrange it through a video call. Please contact us to discuss which products you like and how we can help you.




Do you offer a full Interior Design Service?


Yes we do and we have over 10 years of experience in this field. You can see a link to our additional works on Our Story page. Please contact us through our Contact page to discuss your requirements.




How do I return an item I am not happy with?


Please liaise directly with the supplier as each one will have their specific refund or exchange policies.